JadePaint Support
JadePaint turns your photos and ideas into paint-by-numbers art you can fill in with a tap.
Common questions
- My painting is stuck on "generating". Generation runs on our server and usually takes under a minute. If it takes longer, close and reopen the app — finished paintings appear automatically.
- Sign-in problems. JadePaint uses Sign in with Apple. Make sure you are signed into iCloud on your device, then try again from the sign-in screen.
- How do I delete my data? Settings → Account → Delete account removes everything our server stores for you. Deleting the app removes everything on the device.
Contact
Email jdc316@gmail.com and we'll get back to you as soon as we can.